SamsungRF28R7201SR 28 Cu. Ft. Stainless 4-Door French Door Refrigerator

Purchased this fridge in November 2019. We started having problems in July 2020, Samsung sent a tech and a repair was made. That repair lasted a month and our fridge was failing to hold a temperature lower than 50 degrees. Samsung sent another tech, did more troubleshooting, and the Samsung tech and phone support couldn't figure it out. They sent the issue and downloaded data to "engineering" with a promise to return in a week. They returned, replaced parts, and it still didn't resolve it. They sent it to "engineering" again. At this point, it has been over a month since I have been able to use the fridge. I called Samsung again, and they are refunding my money. The refund of my purchase price is approximately $1200 less than the current selling price of the same exact model today. Samsung has said oh well. Never again.

This thing is literally a piece of junk.We’ve had to purchase an extended warranty just to keep the thing running. It’s literally the most expensive appliance we have in the house and it’s been in need of repair almost a dozen times in a few short years. Just stay away from their refrigerators. Their TV are great however we’ve had nothing but trouble with our fridge. Even the repair guy lamented how many of theses he’s had to repair. It’s again exhibiting a problem so we a trim in waiting weeks for the parts and or buying another expensive product. Buyer beware. Stay away from Samsung.