Question 1

Is this decaf swiss water processed?

Accepted Answer

I paid nearly double for this coffee vs. my standard 8 o'clock decaf specifically because the Amazon listing states it is Swiss Water processed.  My package does not have the label shown on the Amazon listing, nor does it say anything anywhere about being swiss water processed.  I called SF Bay and got a message no one was available to answer my call. In this day & age of consumer demand regarding food ingredients and such this is kind of unacceptable.  I will not purchase again without a definitive confirmation that this is indded swiss water processed decaf coffee.

Question 2

Is the Swiss Water Process used to decaffinate this coffee?

Accepted Answer

Hi, my name is Sarah from San Francisco Bay Coffee.  We use only the water process to decaffeinate our beans. The water process uses water from the pristine environment off of the coast mountains of British Columbia, Canada to gently remove the caffeine until the coffee beans are 99.9% caffeine-free. This method is 100% chemical free.  If you have any other questions or concerns please feel free to contact us at service@sfbcoffee.com.

Question 3

Is this coffee oily? Did anyone use it for automatic espresso machine?

Accepted Answer

2 tips for running oily beans in super automatic espresso machines:

1. Alternate between oily and non-oily beans. My go-to bean is Starbucks espresso roast, but running just those beans will eventually build up a funk taste in the grinder because of the oil residue going rancid. To minimize that, I like to layer Espresso Roast with Starbucks Veranda blend (light brown, non-oily beans. The taste variations you get with varying blend ratios is quite nice! Sometime I use Starbucks Caffe Verona (another dark, oily bean) instead of or in addition to the Espresso roast.

2. When the funk taste arrives, I clean the super automatic grinder by running out all the beans and then running a product called Urnex Grindz. I see they now offer a version just for super-automatic machines, but I figured out a way to use their regular version in my DeLonghi machine. The product looks like light yellow coffee beans and is super moisture absorbent when ground and will mess up your machine if you run a full shot cycle with it (once water runs through it, it will expand greatly and can brake the machine). Instead, run through just the grind cycle and then IMMEDIATELY UNPLUG the machine when you hear the grinding stops and BEFORE it starts pumping the water through the compressed grounds in the diffuser. Plug the machine back in so it will reset the diffuser position and then turn the machine off.  Remove the diffuser and clean up the diffuser and mess of ground Grindz powder. Repeat this process 3 or 4 times. Make sure it's extra clean before running beans through again. You might want to run several shots of a cheap coffee bean to fully clear it out because you can't get all the traces of it out of the grinder. It's non-toxic but even tiny traces of the Grindz left behind in the grinder will suck the flavor out the first several shots after cleaning. That will fade away as  you continue to use the machine. Your espresso will start to taste wonderful again after this.

Since doing tip #1, I haven't had to do tip #2, but I will because I'm sure I'll notice an improved taste afterwards.

Question 4

Are the beans fresh, shiny?

Accepted Answer

When beans are shiny that usually means that they have been been roasted at high temps to make the bean darker. The moisture and oil comes out of the bean at that point

SAN FRANCISCO BAYWhole Bean Coffee - Hawaiian Blend (2lb Bag), Medium Roast

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