User Experience ping: Enhance UX with User Story , Journey and Diagrams

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Understand your users, gain strategic ins, and make your product development more efficient with user experience ping --------------- About This Book --------------- * Detailed guidance on the major types of User Experience s. * Learn to gain strategic ins and improve communication with stakeholders. * Get an idea on creating wireflows, mental model s, ecosystem s and solution s -------------------- Who This Book Is For -------------------- This book is for Product Manager, Service Managers and Designers who are keen on learning the user experience ping techniques. ------------------- What You Will Learn ------------------- * Create and understand all common user experience types. * Use lab or remote user research to create s and understand users better. * Design behavioral change and represent it visually. * Create 4D user experience s, the “ultimate UX deliverable”. * Capture many levels of interaction in a holistic view. * Use experience ping in an agile team, and learn how s help in communicating within the team and with stakeholders. * Become more user focused and help your organisation become user-centric. --------- In Detail --------- Do you want to create better products and innovative solutions? User Experience s will help you understand users, gain strategic ins and improve communication with stakeholders. s can also champion user-centricity within the organisation. Two advanced ping techniques will be revealed for the first time in print, the behavioural change and the 4D UX . You will also explore user story s, task models and journey s. You will create wireflows, mental model s, ecosystem s and solution s. In this book, the author will show you how to use ins from real users to create and improve your s and your product. The book describes each major User Experience type in detail. Starting with simple techniques based on sticky notes moving to more complex types. In each chapter, you will solve a real-world problem with a . The book contains detailed, beginner level tutorials on creating s using different software products, including Adobe Illustrator, Balsamiq Mockups, Axure RP or Microsoft Word. Even if you don’t have access to any of those, each type can also be drawn with pen and paper. Beyond creating s, the book will also showcase communication techniques and workshop ideas. Although the book is not intended to be a comprehensive guide to modern user experience or product management, its novel ideas can help you create better solutions. You will also learn about the Kaizen-UX management framework, developed by the author, now used by many agencies and in-house UX teams in Europe and beyond. Buying this will give you hundreds of hours worth of user experience knowledge, from one of the world’s leading UX consultants. It will change your users’ world for the better. If you are still not convinced, we have hidden some cat drawings in it, just in case. ------------------ Style and approach ------------------ An easy to understand guide, filled with real world use cases on how to plan, prioritize and visualize your project on customer experience