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nuLOOM Rigo Hand Woven Farmhouse Jute Area Rug, 183 cm Round, Natural
Brand | nuLOOM |
Size | 6' Round |
Material | Jute |
Weave Type | Flat Woven |
Item Weight | 8.4 Kilograms |
Pile Height | Medium Pile |
Construction Type | Handmade |
Back Material Type | Jute |
Color | Natural |
Indoor/Outdoor Usage | Indoor |
Theme | Farmhouse |
Is Stain Resistant | No |
Product Care Instructions | Spot treat with mild detergent and water, Professional cleaning recommended |
Pattern | Braided |
Shape | Round |
Special Feature | Durable,Easy to Clean |
Room Type | Living Room |
Product Dimensions | 72"L x 72"W |
Rug Form Type | Area Rug |
Style | Farmhouse |
Occasion | Housewarming |
Number of Pieces | 1 |
Item Thickness | 0.35 Inches |
Water Resistance Level | Not Water Resistant |
Is Autographed | No |
Model Name | Rigo Hand Woven Farmhouse Jute |
Global Trade Identification Number | 00848433017130 |
Age Range (Description) | Adult |
UPC | 848433017130 |
Item Weight | 18.48 pounds |
Item model number | TAJT03 |
Is Discontinued By Manufacturer | No |
Weight | 27 Pounds |
E**E
Very unhappy
So unhappy with rug...wrinkles up when any movement on it.... it is not thick enough.It currently looks like picture the whole time... wanted to return rug but they could see nothing wrong with it and if I wanted to return I had to pay postage to India... This will be my last Amazon purchase...
A**R
Worst seller experience to date
The product itself was fine. Clean mat. Well made. Lighter in color then I thought. As an orange tinge to the color of the natural rug. However, the seller itself was the major problem. This was the worst experience I have had on Amazon to date. Upon receiving my mat, I realized it didn't match my furniture and wanted to return it. What I thought was a simple process which I'm used to doing on amazon, turned out to be an over 5-week battle with both amazon and the seller. I didnt even realize I would have to deal directly with a seller based in India. The seller advised me to send them a picture of the mat. I had already repacked it so annoyingly, I had to open it again take the picture and send it (at the time not knowing why). Their idea was to ship it to a more local place when another person ordered it. Good, I thought. This will save me and them on shipping, win-win. It took weeks before this new shipping address could be sorted and sent to me and I was worried to go over my return date due to a seller issue. This should NOT have been put on me. But I waited. The seller gave me a courtesy of 10£ and wouldn't refund me the carpet price until it arrived at the new destination. So, ultimately I was counting on faith to receive my refund. But I sent it with tracking so it was to arrive next day. It tool weeks for the seller to refund me the full amount of the rug. In top of that, I advised them I had spent over 26£ on shipping and they refused to acknowledge this. It took another 3 weeks or so to get my refund and that was after multiple (around 4 or 5) calls to amazon to ask for my refund. Amazon itself was just as useless as the seller. They referred me back to the third party seller several times who couldn't form full sentences in their response. Extremely poor service on both parties. The third seller arrangement is extremely poor and almost made me boycott this platform because of how frustrating it was. I would give 0 stars for both the seller and Amazons customer service on 3rd party returns. Beware to buy from 3rd parties where Amazon seems to think it is ok to send us in circles just to get a simple refund.
B**2
Colour not the same but nice product
This rug is a lovely handmade product and we have no complaints about the quality though we just got it this morning. However, the carpet is definitely more orange than the neutral colour shown in the pictures. Photography can do this I understand, but in the description this is not mentioned. Because it is more orangey the stripes are more pronounced. Even my attached photo doesn't make it as orange as it really is. I read somewhere if you are not happy you have to pay yourself to send it back to India. So I imagine people will just have to settle. As I said it's a lovely rug, but the colour is not accurate so be prepared.
J**S
Covered in dirt and dust. Smell of mold
After opening this item, my hands were covered in dirt/grime. (and every time after touching it)Then upon removing from the packaging and opening my floor was also covered in dirt.There's consistent chunks of black dirt woven into the fibers.The Raw materials in some areas are visibly dirt with merky grey/black staining (presuming from the fiber soaking in dirty water during the construction).The item stank of dirt and mold even after airing.After contacting the seller, in broken phrases, told there's nothing wrong with it as that's just what natural jute looks like and to google it. (completely ignoring the points about the dirt and smell). So i don't know what dirt looks and smells like? and the dirt on the floor isn't there?I had to do a very obvious break-down to show them otherwise using 'google searched' images as they said. I even took picture of the Dirt and Fibers that fell from it after tapping it on the floor a few times (i swept the floor first to see the full impact). Just to be very obvious.As can be seen in the images, The version on the left have slightly tonal variations which is natural in the product, on the right is that plus black dirt clumps, Dirty sections/strands etc, non of which are present on the left side (google and their images).Pretty angry with this. Wouldn't have minded if they were understanding and attempted to resolve the issue. Instead they just condescended me by telling me to google it multiple times.
K**E
Damp and mold
I ordered this and as soon as I opened the packaging an awful smeel hit me up the face, DAMP, MOLD,I aired the item out in the sun a few days and brought into my house and the smell took over, I requested a replacement... Still waiting on hermes to collect I'm worried they will charge me for two rougs now!New replacement rug arrived and again slap in the face of mold and damp!Second rug currently on the line airing out as a google how to get rid of mold and damp smell :( not a good experience
A**R
wrong size carpet sent
not very good sent back. ordered 240 x 75. on the carpet label 240 x 75actual size 182 x 79 ????
J**U
Rug
Hessian round rug wasn’t as good as what it looked in the picture as it’s thinner but it’s acceptable for what I need it for .
M**Y
Gorgeous!
Didn't mind a little wait for this beauty! Really pleased and good value for money!
Trustpilot
1 month ago
1 week ago